PoconoInfo Helpline

Positively useful: A FREE service with answers about food, shelter, and other needs.


When people don’t know where to turn for health and human service information, this is the number to call.
Dial: 211 or 570-517-3954

How may we help you?
With this FREE local 211 connection, you’ve got a more convenient way to access the following:

• Basic Needs
• County Assistance Programs
• Housing/Shelter
• Food Pantries and Soup Kitchens
• Consumer Protection Programs
• Transportation Needs
• Individual and Family Life Services
• Support Groups — and more

A simple way to end the confusion.
You will speak with a trained information and referral specialists who will connect you with resources on the local, state and national levels. Specialists are available from 8:30 a.m. to 4:30 p.m. A computerized list of health and human service resources is also available on the Internet 24/7, 365 days a year at PoconoInfo.org.

PoconoInfo Monthly Reports

Self-Advocacy Resource Guide
With the Self-Advocacy Resource Guide, Monroe County residents have the tools to speak up and address an issue that affects their quality of life. The guide empowers residents to make choices and decisions that will impact their lives, and ultimately create a self-sufficient community.

Self-Advocacy Resource Guide (Download)

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